Questions & Answers

No, only a few products are sold per full carton. Some products will show two prices,
With every product you will see two lines. The first shows the quantity in which you can order the product, for example 1 bunch of dried flower or 1 bag of 50 shells. The second line shows a lower price for a full carton.

No, all our products and flowers are sold per bundle (mostly per 4 or 5 bundles).

No, with each product it is indicated per how many bunches (or stems) they are sold. You will see this number on the first order line.

If it is not possible to order a certain number of bunches of a product, it may be that it is not (any longer) in stock.
From 1 bulk pack you can only order whole bulk packs from us. Therefore, a number that deviates from a bulk pack quantity jumps back to a multiple of what is in a full carton.

You can find our wholesale prices here.

You can find our discounts here.

We aim to deliver everything directly from stock. Our stock is updated on a daily base, unfortunately it can occur that one of the products is out of stock. However, it can occasionally happen that an item is sold out. If that happens, you can choose to replace the product or we can credit the amount back into to your account.

We aim to deliver everything directly from stock. Our stock is updated on a daily base, unfortunately it can occur that one of the products is out of stock. However, it can occasionally happen that an item is sold out. If that happens, you can choose to replace the product or we can credit the amount back into to your account.

We regularly search for new products to expand our range. If you are searching for a product that is not in our webshop, we kindly ask you to send us an detailed email with a photo of the product. We would also like to hear the quantity you are looking for. We will contact you as soon as possible.

Dried flowers are a sustainable alternative to fresh flowers. You can enjoy our dried flowers for years and they are maintenance-free. Exposure to direct sunlight can cause the dried flowers to lose their colour sooner.

Please check our shipping fees here.

Orders cannot be shipped by us until payment has been made online or credited to our bank account.

Shipping within The Netherlands takes about 1 or 2 days. We will ship your order as soon as your online payment has been made or when the amount is on our account (via banktransfer) Please check the delivery times to your country and shipping fees here. 

 

 

Yes. You can choose "Pick up at Decofleur". When your order is ready we will send you a message. We strive to have your order ready the next working day. Our opening hours are Monday until Friday from 08.00 AM till 16.30 PM.

Products that are unused and unopened can be returned to us at your own expense at the address below:
V & V Decofleur
O.v.v. your order number
Westeinde 64
2211 XN Noordwijkerhout
The Netherlands

Upon receipt, we will credit you the costs for the products. If necessary, the given discount will be recalculated pro rata.

If you are not satisfied with the quality of a product, please contact us by email. We ask you to send us a photo of the products concerned. After receiving this information, we will contact you.

We offer you various options to pay online. Currently, we offer online payments that include Mastercard, Visa, Paypal, iDeal, Giropay, Sofortbanking, Maestro and Bancontact. You can also choose to receive a PDF confirmation with our bank details to do a manual prepayment.
If you pick up your order, you can choose the pay online while checking out, or to pay at our warehouse.
 

All orders must be prepaid before they will be shipped. If you choose to pick up your order, you can also pay at our warehouse.
 

All online payments (iDeal, Paypal and Creditcard) go through SSL-secured pages. SSL are certified secure webpages.

We show our prices excluding VAT because we are a wholesale company selling to business customers only.

Yes. Customers within the EU with a valid VAT-number can buy without paying VAT. The VAT won’t be charged automatically if you have registered with this number at our webshop. We will check the VAT-number. If you have registered with an invalid or obsolete VAT-number, we will charge the VAT additionally before shipping your order.
Outside the EU, no VAT will be charged. Within Netherlands, the VAT will always be calculated. The percentage is 21% for most products.
 

No, we do not have a minimum order amount. We do charge € 5,- administration fee for orders of € 20,- and less.

You can order very easily at Decofleur.com:
-1 please register yourself via the "login" option
-2 choose you products and place them in your cart. You can do this before you create your account.
-3 Proceed to checkout and follow the steps of choosing your shipping method, payment method and confirm your order.

Yes, with our discount prices up to 35% for bulk packaging we do deliver products for competitive rates to wholesale companies.

We do not have a shop or showroom. Orders over €250,- can only be collected by business customers on presentation of your Chamber of Commerce number. We ship orders under €250,- with GLS. You can only pay with a credit card or debit card (RABO and ABN reader). By appointment you can see products from our stock.
 

Yes. Decofleur has been a producer of dried flowers since the early 80's. We still dry and paint our flowers. We do import directly from Italy, France, Hungary, Israel, South-Africa, India, Thailand and Brasil.

Your address and private information will be handled with care. We do not show or sell your information to third parties.

Cushion moss, Sheet moss and Reindeer moss is very suitable to use for moss walls. For each different type of moss a different amount applies:

How many moss per square meter
Reindeer moss:   8 à 9 kilos per m²
Cushion moss:    5 crates per m²
Sheet moss:        2 kilos per m²

The moss has dried completely and is therefore no longer alive. After the drying process, the moss is completely immersed in a special solution with (green) dye. This mixture ensures that the moss regains its flexibility, so it feels "fresh".

The treated moss is odorless and maintenance free.

You can use hobby or carpet glue as glue.

You can glue the moss on any surface on which wood glue and carpet glue adhere.